TidBITS#274/24-Apr-95
=====================

This week's issue begins with news about Apple's strong second
   quarter, future Macs at Disney's EPCOT Center, new Microsoft-
   related anti-trust news, and more. We continue with an report
   from the Third International World-Wide Web Conference,
   thoughts about the appropriate use of computers in the form
   of a book review of Cliff Stoll's "Silicon Snake Oil," and a
   look at how to access the Internet via CompuServe's PPP
   services.

This issue of TidBITS sponsored in part by:
* APS Technologies -- 800/443-4199 -- <sales@apstech.com>
   Makers of hard drives, tape drives, and neat SCSI accessories.
   For APS price lists, email: <aps-prices@tidbits.com>
* Northwest Nexus -- 206/455-3505 -- http://www.halcyon.com/
   Providing access to the global Internet. <info@halcyon.com>
* Hayden Books, an imprint of Macmillan Computer Publishing
   Save 20% on all books via the Web -- http://www.mcp.com/
   Win free books! -- http://www.mcp.com/hayden/ <------ New Pages!
* InfoSeek -- the best way to search Web pages, computer magazines,
   Usenet news & more! FREE trial -- http://www.infoseek.com/TBITS/

Copyright 1990-1995 Adam & Tonya Engst. Details at end of issue.
   Information: <info@tidbits.com> Comments: <editors@tidbits.com>
   ---------------------------------------------------------------

Topics:
    MailBITS/24-Apr-95
    Third International World-Wide Web Conference
    Shedding Skin - Thoughts on "Silicon Snake Oil"
    CompuServe as a PPP Internet Provider
    Reviews/24-Apr-95

ftp://ftp.tidbits.com/pub/tidbits/issues/1995/TidBITS#274_24-Apr-95.etx


MailBITS/24-Apr-95
------------------

**Relax, It's Still A Hoax** -- Rumors are circulating once again
  about a virus called "Good Times" being sent as an email message
  that will erase your hard disk if you read it. So, we repeat:
  these warnings are a hoax; further, there are no known viruses
  that can be spread simply by reading an email message, since
  actual code must be executed for a virus to spread. Please see
  TidBITS-256_ for a discussion of the original rumors. [GD]


**Apple Announces Strong Second Quarter** -- Apple last week
  announced a strong second quarter, with revenues of $2.65 billion
  (a 28 percent increase over the same period a year ago) with a net
  income of $73 million. These figures were aided by the success of
  the Power Macintosh and strong growth in sales outside the United
  States, despite fluctuations in the value of the dollar and some
  money Apple lost in foreign currency hedging. This is also the
  third consecutive quarter in which Apple shipped more than one
  million units. [GD]


**Web ZIP Codes** -- William Murphy <tordan@cs.umb.edu> writes:
  When I read the article on ProPhone, I chased the link to
  TidBITS-267_ to see what had been said about ZIP code programs,
  and I thought it might be worth pointing out that the U.S. Postal
  Service now has its own Web server.

http://www.usps.gov/

  One of the services that they offer is a ZIP+4 lookup. If all you
  need is the ZIP code for an address, this page is for you.  Get it
  right from the source, and best of all, it's free.

  [Even better, as far as my pet peeves go, this Web site appears to
  have full U.S. postal rate information, something that has been
  driving me nuts ever since the rates changed in January 1995.
  -Adam]


**ProCalc is Now CalcWorks** -- If you've been looking for new
  versions of the popular Calculator replacement ProCalc, you've
  been looking in all the wrong places. Beginning with version
  1.4.0, author John Brochu <johnbrochu@aol.com> has changed the
  name of his handy shareware program to CalcWorks to avoid a naming
  conflict with another product. But make no mistake: this award-
  winning desktop calculator is still around and better than ever.
  CalcWorks features full scientific and binary function sets, a
  printable paper tape window, optional RPN support (100 percent
  HP-compatible with pop-up stack display), customizable constants
  and conversions, a built-in help system (including a well-done
  Balloon Help), plus an easy-to-customize interface (put any
  calculator button anywhere you want). You can paste in equations
  for quick evaluation, enter figures directly in appropriate units
  (minutes, feet, degrees, etc.) and - thanks to a new floating
  point library - CalcWorks has floating point precision
  significantly better than most Mac applications (just try entering
  (1 - 0.9 - 0.1) in the standard Calculator and see what you get!).
  CalcWorks 1.4.2 can be located on most online services and at the
  following URL: [GD]

ftp://mirrors.aol.com/pub/info-mac/app/calc-works-142.hqx


**Welcome to the Web!** We've teased CE Software mercilessly over
  the last few years about their unfortunate tendency to lag behind
  on Internet connectivity, a somewhat alarming trait for an
  electronic communications software developer. Well, those days are
  over. CE Software, publishers of QuickMail and QuicKeys, this week
  joined the World-Wide Web. CE's "HTML wizard," Chuck Johnson, has
  assembled a good collection of product information, support, and
  useful files. Though it's not the most stunning Web site we've
  seen (nor the lamest), it marks a strong step forward for CE.
  [MHA]

http://www.cesoft.com/


**It's All About Trust** -- Microsoft is in court again today,
  this time in Washington D.C., for an appellate hearing regarding
  U.S. District Judge Stanley Sporkin's rejection of an anti-trust
  settlement reached by Microsoft and the U.S. Justice Department.
  (See TidBITS-264_ for details.) In an interesting development,
  Anthony L. Martin, Executive Director of an organization rather
  blatantly called "The Committee To Fight Microsoft Corporation,"
  held a news conference this morning on the steps of the U.S Court
  of Appeals. The subject? An initial draft of a bill which would
  require the break-up of Microsoft under U.S. anti-trust laws to
  put a stop to its "uncompetitive activity." Martin claims his
  organization has been promised the bill will be sponsored in the
  U.S. House of Representatives as soon as it's assembled in proper
  form. [GD]


**By leaps and bounds**, SoftArc Inc. has gobbled up market share
  in the growing electronic messaging industry. SoftArc reports
  that, according to both Electronic Mail & Messaging Systems (EMMS)
  and Electronic Messaging News, the Ontario company is the number
  four provider of LAN-based email, with its FirstClass email and
  conferencing software. There are officially over three million
  FirstClass users now, compared to 1.4 million just six months ago.
  CE Software's QuickMail and Lotus Notes, two products considered
  leading contenders for the email market, are in sixth and seventh
  place, respectively, according to EMMS. SoftArc is also credited
  with a 500 percent growth in installed users over the fifteen
  months ending in March. SoftArc Inc. -- 800/SOFTARC -- 905/415-
  7000 -- 905/415-7151 (fax) -- <sales@softarc.com> [MHA]


**Microsoft Licenses Lycos Catalog** -- Carnegie Mellon University
  announced last week that it has granted Microsoft Corporation a
  non-exclusive, renewable licence to use its Lycos Internet Catalog
  with Microsoft's forthcoming online service, Microsoft Network
  (MSN). Carnegie Mellon will deliver regular updates of the Lycos
  catalog to Microsoft, who then will presumably make it available
  to MSN customers. The Lycos catalog operates via a robot that
  automatically navigates the World-Wide Web and catalogs the
  documents it finds, including titles and headings, significant
  keywords, size, and the first 20 lines of the document. To date
  Lycos has cataloged about three million Web documents and serves
  more than 175,000 search requests every week. One wonders why
  Microsoft - supposedly providing comprehensive Internet access via
  MSN - felt the need to licence a catalog freely accessible via the
  Internet. Maybe they want to charge for its use. [GD]

http://lycos.cs.cmu.edu/


**Apple EPCOT Showpieces** -- David Goad <dgoad@bb.iu.net> writes:
  I was visiting the Disney EPCOT Center in Orlando, Florida, the
  other day and saw a new exhibit called "Innovations!" Two displays
  really caught my eye. The first was a kitchen display, and
  connected to the underside of a cabinet was a 14-inch color matrix
  display labeled "Power Assist." This little beauty sported an
  Apple logo and was displaying the morning's weather forecast feed
  from the Weather Channel. It was also billed as having a
  comprehensive menu database that could calculate food requirements
  for however many people the meal was for, and could also print out
  a shopping list based on your menu selections. The second Apple
  prototype display was of a home office, featuring another 14-inch
  color matrix display mounted on a pedestal (with rosewood
  accents). On the bottom of the display panel was an on/off button
  flanked by standard printer indicator lights, and an infrared
  mouse sitting next to a desktop version of a Newton (also with
  wood accents. The Newton was running a Web browser that seemed to
  be "hooked" at the OS level. Obviously, some folks at Apple have
  been busy looking at consumer applications of its technology; one
  would think Apple would be trumpeting its own advantages and not
  letting Mr. Bill get all the good press.

  [I hope kitchen unit has voice recognition: It'd have to respond
  to "Tea, Earl Grey, hot!" before I'd buy it. -Geoff]


Third International World-Wide Web Conference
---------------------------------------------
  by Gordon Howell <gordon@scotnet.co.uk>

  With over 1,400 people at the third World-Wide Web conference held
  in Darmstadt, Germany April 10-14, 1995, delegates and organisers
  alike were left in no doubt as to the popularity and impact the
  Web has made in the year since the first conference.


**Proceedings and Hot Topics** -- The event had a real "buzz"
  about it. As usual, the most interesting part was in the personal
  contacts made, the corridor discussions and the more informal
  aspects of the program.

  Keynotes from Silicon Graphics and Alan Kay of Apple were
  especially thrilling. Alan Kay delivered a humorous and thought-
  provoking view of the development of media in general, and how the
  Web fits into context. He issued a warning that the technology
  base of HTML needs to improve dramatically - specifically through
  the adoption of a more sophisticated object-based architecture. He
  expressed fear that the WWW world is in danger of foisting an
  obsolete technology on the world just as IBM set back personal
  computers and operating systems ten years with the adoption of
  MS-DOS. His comments seem to be taken seriously, which in my
  opinion is a good sign.

  The event was well-organised, although plagued with technical
  problems owing to limited bandwidth (we think the entire German
  Internet ground to a halt last week!). Apple re-announced its
  Apple Internet Servers; claiming to be the first non-Unix platform
  to offer all features normally found on Unix-based HTTP servers.
  The Fraunhofer Institute for Computer Graphics had a nifty WYSIWYG
  HTML editor for the Mac called Webtor, and SoftQuad's HoTMetaL PRO
  [a much-touted HTML editor that has gotten mediocre early comments
  from Mac users -Adam] was available, with the Mac version just
  released.

http://www.crcg.edu/
http://www.sq.com/

  Conference proceedings (and information about other Web
  conferences) are available online.

http://www.igd.fhg.de/www95.html
http://www.elsevier.nl/www3/welcome.html

  Several issues were hot topics for the conference, including Web
  security, standards and future standards (and violations thereof),
  HTML authoring and tools, marketing and commercialisation,
  localisation and foreign language materials, and semantic objects
  and general "objectising" of the Web. A couple specific
  technologies got a lot of attention, especially VRML, Silicon
  Graphics' WebForce and Open Inventor, Sun Microsystems' Hot Java,
  and Microsoft Network.

http://www.sgi.com/Technology/Inventor/index.html
http://www.sgi.com/Products/WebFORCE/nav-index.html
http://java.sun.com/


**VRML is Real** -- A big revelation for me was that VRML -
  Virtual Reality Modeling Language - is available and working
  today. VRML is essentially HTML expanded to three-dimensional
  space. The developer's objective is "to eliminate the user
  interface" by creating a virtual world that users are comfortable
  with navigating. You want to buy some jeans? Enter the mall, walk
  down the corridor and enter the Levi's factory outlet shop.

http://vrml.wired.com/

  As the speaker, Mark Pesce, jokingly alluded, "it's a bit like
  Doom meets home shopping." You can do nifty things like render a
  3-D scene, rotate it,  and find hot spots within (links to HTML
  are displayed in a neighboring Web browser) Best of all, you can
  do it all with a simple 486 and no additional hardware, and good
  content already exists to try it out. VRML 1.0 is to be finalised
  02-May-95, with a version 1.1 in the near future. Developers hope
  to get a draft specification for the WWW4 conference in Boston
  this December.

  SGI's Open Inventor was used as the standard for the ASCII file
  format; however VRML does not require a Silicon Graphics machine
  or software for use or authoring. A Macintosh browser will
  allegedly be available "this summer."

  Why is this cool? I will put my usual commercial slant on the
  picture: for businesses (like mine) which pull together virtual
  communities typified by members who may not even own a computer,
  anything that simplifies the interaction with the utterly foreign
  concept of "information space" is of tremendous practical benefit.
  I am able to create a metaphor for our user community which - if
  properly done - should be easier to navigate than an online menu.

  Ease of use and growth are directly correlated - Mark Pesce
  presented compelling statistics supporting this - thus a "VR-
  enabled" virtual community could have a profound market advantage
  over one using conventional Internet tools. This is a case of gee
  whiz technology which could fit real business needs like a glove.
  A data glove, that is.

  [Just to play devil's advocate, there are many who have doubts
  about VRML enhancing ease of use. Some argue that the skills to
  navigate an onscreen 3-D environment are no more intuitive for
  non-computer users than a keyboard is for someone who can write
  but who has never typed. -Geoff]

    SoftQuad -- 416/239-4801 -- 416/239-7105 (fax) -- <mail@sq.com>
    Fraunhofer Center for Research in Computer Graphics
      401/453-6363 -- 401/453-0444 (fax) -- <crcg@crcg.edu>


Shedding Skin - Thoughts on "Silicon Snake Oil"
-----------------------------------------------
  by Jonathan Jacobs <jxj24@po.cwru.edu>

  Just because you read and liked Clifford Stoll's book "The
  Cuckoo's Egg," don't assume you'll automatically like his latest,
  "Silicon Snake Oil" (ISBN: 0-385-41993-7). This is not because the
  new book is not worth reading, but because it's a very different
  sort of book. "Cuckoo's Egg" was an interesting story (and a
  well-told one at that) about the author's real-life experiences
  tracking down a group of German crackers. "Silicon Snake Oil" is a
  set of opinion pieces, written around a common set of themes -
  almost all cautionary - about the Internet and computers in
  general.


**Elementary, Dear Data** -- Stoll's first major theme is that
  using computers can put too much distance between us and what we
  are trying to do. It is possible to get so enmeshed in the
  illusion that a computer is right tool to do any job simply
  because it is a computer. Similarly, it's easy to let the computer
  become your only conduit to information. When, for example, you
  use the shiny new on-line card catalog your university is so proud
  of - instead of the old-fashioned paper and ink catalog that's
  been forcibly retired - you miss the chance to discover something
  by accident, just riffling through the cards. You take the results
  as complete and authoritative instead of wondering if there might
  not be another drawer you should open, much the same way many
  readers accept anything they see in print as a fact - after all,
  if it's in print it must be true. Stoll argues using the computer
  can make you too focused, too fixed on a specific goal.

  Throughout the book, Stoll draws heavily on his background and
  experiences as an astronomer (going back to his grad school
  years), relating anecdotes about how it is far easier to simply
  use a computer to crunch numbers than it is to actually **think**
  about and **look** at the data. Assuming you understand your data,
  a computer is a fantastic tool for manipulating and looking at
  their many aspects from different vantages. But that's a big
  assumption: too often computers are used as a substitute for
  thinking or as a solution in their own right. Stoll argues that
  the process of using a computer can interfere with the process of
  understanding what you're doing.


**Get Smart, Get A Life!** And aren't there things you could be
  doing that are better ways to spend your time? This is another of
  Stoll's favorite arguments. He constantly insists that we, his
  readers, should have lives, hobbies, and personal interaction with
  those around us, rather than letting our time slip away at 9600
  baud. He suggests exploring a cave in person rather than on CD-ROM
  or via some sort of fantasy game like a Multi-User Dungeon (MUD).
  I'm sure he realizes this isn't the most realistic option for many
  people: the computer can provide exposure to things we couldn't
  ordinarily see or can enable us to interact with people we
  couldn't possibly meet in person. But there's a balance to
  maintain: we should take advantage of what vast quantities of data
  - easily stored, and easily accessed - can offer without letting
  it define our experience. The trick may be to accept it without
  losing our sense of depth.

  How many hours do you spend in front of your computer a day? How
  much of that time is spent online? How much do you accomplish
  doing this? Stoll argues that we should take a serious look at
  what we **get** from computers, what we **think** we are getting,
  and what we believe we **should** get. For the most part, we don't
  know what we want, let alone how we're going to get it. If it
  ain't broke, don't fix it: will we remember time-tested solutions
  that are naturally suited for the task at hand? Or do we want to
  rely on computers for everything we do? Most CD-ROMs on the market
  today won't be accessible by modern computers in as little as ten
  years; on the other hand, the technology of a book is likely to
  remain viable well into the future.

  Perhaps we should use computers in the schools for education?
  School boards use grand-sounding terms like "computer literacy"
  without defining them. "Computer literacy" used to refer
  specifically to the ability to program - should all children be
  expected to learn how to program? Probably not. Perhaps "computer
  literacy" just means not being scared by the machines, and maybe
  knowing how to use them to accomplish simple tasks. But whatever
  the definition, schools are spending a tremendous amount of their
  often tight budgets on technology that is essentially worthless
  without decent educational software and teachers who know how to
  integrate computers into their teaching. Is this the best way to
  educate kids? Why have so many educators been dazzled by this
  lure? Sometimes it seems we like technology just because it **is**
  technology and don't question its actual value. This can, on
  occasion, make us a nation (or even a world) of suckers.


**Swallow Hard** -- Stoll raises several other points throughout
  the book. Unfortunately, he raises many of the same issues
  repeatedly. The scenarios differ slightly, but at the center the
  warnings haven't changed a bit. I found this a bit bludgeoning,
  but I suspect this is due to my having read the book in just a
  couple of days. Perhaps stretching the reading over a week or so
  would help, reading a chapter now and a section later. Stoll gives
  the reader a lot to think about: allowing some time for digestion
  might make this book more palatable.

  It is important to note that Stoll realizes that what he has
  written are just his opinions, not the truth with a capital "T."
  He is not advocating you throw away your computer, and every point
  in the book is open to argument. I promise that you will react
  strongly at least once and see holes in some arguments large
  enough to drive a truck through. But you'll probably also find
  yourself agreeing with a good deal of what you read, and may even
  end up modifying some of your beliefs. If you become just a little
  more cynical about computers and the hype of the so-called
  "information superhighway," then Cliff Stoll has done his job.


CompuServe as a PPP Internet Provider
-------------------------------------
  by Adam Engst <ace@tidbits.com> & Geoff Duncan <geoff@tidbits.com>

  CompuServe recently announced that it's upping the ante on
  Internet access from commercial online services by providing Web
  access via its own software. Unfortunately, this promise of
  software doesn't mean much of anything to Macintosh users because
  - you guessed it! - CompuServe's Internet software is only
  available for Windows, a deficiency CompuServe inherited when it
  acquired Spry, Inc. as its "Internet Division."

  However, of potential interest to Macintosh users - particularly
  those who travel frequently - is that CompuServe also provides
  PPP-based Internet access to its members. With local dial-up
  access available in most of North America and a good portion of
  western Europe, CompuServe could serve as an alternative method of
  dial-up Internet access for people on the road, or for people in
  areas that (for whatever reason) may not have reasonable service
  from local Internet access providers.

  The information outlined below assumes some familiarity with
  configuring MacTCP and MacPPP for use on the Internet. That said,
  here's a quick "how-to" on accessing the Internet via a CompuServe
  PPP account. You can also get CompuServe's official instructions
  on CompuServe with GO PPP. They're a little confused, so I don't
  recommend them unless you have trouble.


**MacTCP** -- CompuServe provides server-addressed accounts, so
  make sure that you have PPP selected in the MacTCP control panel
  and then click the More button to bring up the Configuration
  dialog. Make sure the Server button in the Obtain Address area in
  the upper left is selected. In the Domain Name Server Information
  area, enter compuserve.com. in the first left-hand field and
  149.174.184.41 in the first right-hand field. Select the Default
  button next to the IP address you just entered. In the second left
  hand field, enter a period, and in the second right-hand field,
  enter the same IP number. In the third left-hand field, enter a
  period, and in the third right hand field, enter 149.174.184.42.
  (CompuServe also gives 149.174.64.41 and 149.174.64.42 as possible
  IP numbers for your domain name servers, but the first one should
  work fine.) When you're done, the Domain Name Server Information
  section of MacTCP should look like this:

>     Domain           IP Address       Default
> compuserve.com.     149.174.184.41       *
> .                   149.174.184.41
> .                   149.174.184.42

  Then, click the OK button to save your changes. Close MacTCP, and
  reboot if your Mac asks you to do so.


**Config PPP** -- In the Config PPP control panel, the only
  settings specific to CompuServe are the phone number for your
  local CompuServe modem bank, which you can get most easily (if you
  don't already have it) from CompuServe's automated voicemail
  system at 800/848-8199, and the Connect Script, which should look
  like the following, substituting your CompuServe ID number for
  "77777,777" and your password for "Your-Password"

> <Out>                              <CR>
> <Wait>    Host Name:
> <Out>     CIS                      <CR>
> <Wait>    User ID:
> <Out>     77777,777/go:pppconnect  <CR>
> <Wait>    Password:
> <Out>     Your-Password            <CR>

  CompuServe also recommends setting the Wait Timeout value in the
  Connect Script to 60 seconds - I don't know if this increase from
  the default is necessary or not. If you have trouble getting in,
  try replacing your password with \t (backslash t), which dumps you
  into MacPPP's terminal window at that point in the script.
  Although you may not see anything in the terminal, type your
  password by hand, and then see what happens.

  In my quick and non-conclusive tests, I noticed that the
  performance was lousy, at best about half what I get with the
  exact same settings for my local Internet provider. Hopefully, CIS
  will address these performance issues, if they are indeed more
  widespread than just in my tests.


**Other Services** -- CompuServe does not currently plan to offer
  POP accounts for those who only use CompuServe as their Internet
  provider. Instead, you must stick with CompuServe for receiving
  mail, which is a shame since CompuServe Information Manager stinks
  in comparison with Eudora. Of course, if you're only using
  CompuServe as a way of accessing the Internet, and you have an
  existing POP account on an Internet provider, you can use that
  account and Eudora with no trouble.

  However, CompuServe does provide an NNTP server at
  <news.compuserve.com> for use with MacTCP-based Usenet newsreaders
  (use <mail.compuserve.com> for the mail server settings to send
  email). Considering CompuServe's charges, I'd recommend the
  commercial NewsHopper, since it can work in an offline mode.
  There's a demo of NewsHopper 1.0.1 available now; the demo of
  version 1.1 should appear any day now in the same directory, so
  I'm only going to point you to the directory.

ftp://ftp.tidbits.com/pub/tidbits/tisk/tcp/


**Pricing** -- According to CompuServe's information, three hours
  of Internet use will be rolled into CompuServe's $9.95 monthly
  fee, with additional hours costing $2.50; CompuServe will also
  support an Internet Club pricing plan for Internet power-users,
  granting 20 hours access per month for a flat $15 fee, plus $1.95
  for each additional hour. Though these rates are higher than those
  of many regional Internet service providers, they can still beat
  long-distance rates back to a local provider, especially for
  extended periods of time away from home.

http://www.compuserve.com/new/news_rel/netl.html

  Information from:
    CompuServe propaganda


Reviews/24-Apr-95
-----------------

* MacWEEK -- 17-Apr-95, Vol. 9, #16
    Power Computing Power 100 -- pg. 1
    Iomega Zip Drive -- pg. 26
    QuickDraw Accelerators -- pg. 26
      EA Research EAsyColor 24/1600
      Radius Thunder IV GX 1600

* InfoWorld -- 17-Apr-94, Vol. 17, #16
    Live Picture 2.0 -- pg. 104
    FontChameleon Starter Kit 1.5 -- pg. 106

* Macworld -- Jun-95
    Colortron -- pg. 56
    QuickBooks 3.0  -- pg. 58
    Pro Imager 4000; Pro Imager 8000  -- pg. 59
    MovieFlo' 1.1 -- pg. 60
    BizPlan Builder 5.0; Business Plan Writer 6.0 -- pg. 61
    OneWorld Internet 1.0, 700 Series -- pg. 63
    Reno Portable CD-ROM Player -- pg. 65
    Gryphon Batch It 1.0 -- pg. 67
    SpigotPower AV -- pg. 67
    Disc-to-Disk -- pg. 69
    Reli 4830T -- pg. 71
    Digital Chisel -- pg. 71
    theTypeBook 4.0 -- pg. 73
    ConcertWare 1.5.7 -- pg. 75
    VideoDirector 1.5 -- pg. 75
    PixelPutty Solo -- pg. 77
    SprintScan 35 -- pg. 79
    Theorist 2.0 -- pg. 79
    RCD 1000 -- pg. 81
    Peanuts Family Organizer 1.0 -- pg. 81
    DrawingSlate II -- pg. 83
    Material World -- pg. 83
    High-end office laser printers -- pg. 86
      (too many to list)
    System Utilities and Enhancements  -- pg. 96
      (too many to list)
    Quad-Speed CD-ROM Drives -- pg. 110
      (too many to list)


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